While dozens of law enforcement tried to end the standoff at Springfield's Baystate Medical Center as peacefully as possible, others took to Twitter and Facebook to keep the public and media informed of the situation, as the biggest hospital in the area dealt with a tense situation.
"Police are responding to a threat on BMC campus outside the hospital, and hospital is on lock down," Baystate Health tweeted out just before 8 p.m. Tuesday.
That's all anyone knew at first as Baystate officials took to their Twitter account to inform patients and families that dozens of law enforcement had swarmed the scene.
An hour later, Springfield police's social media accounts on Twitter and Facebook revealed that it was a man who had shot his wife, distraught inside his car with a gun to his head.
Police Tweeted, "Baystate Medical center is in lock down. There was a shooting in West Springfield. Subject shot his wife on Piper Road."
Police even used Facebook to send out an intense photo they took right outside the ER where the suspect sat for four hours, sometimes waving his gun at police.
While guns remained drawn on scene and law enforcement surrounded the ER, Baystate Health continued to tweet out reassuring the public, saying "BMC continues caring for patients. Our patients and employees have not been in any danger during this sad and frightening situation."
It wasn't until midnight when tweets started pouring in from the scene informing people that the situation suddenly took a turn for the worst, like a tweet from CBS 3's own Tim Callery, tweeting out "#BREAKING: heard one possible gunshot here outside #Baystate Medical officials holding press conference momentarily #WesternMa."
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