Chesterfield customer sees $91K figure on power bill - Western Mass News - WGGB/WSHM

Chesterfield customer sees $91K figure on power bill

Posted: Updated:

Imagine opening up a bill and seeing a near-six digit number. A woman from Chesterfield saw a $91,076.70 figure on her Dominion Virginia Power bill, listed under "current charges." It's an enormous amount of energy for one modest home to burn. Charnise Jones said she was shocked at the number on her power bill. 

"I wanted to know, how did you come up with $91,000?" asked Charnise.

Dominion only sought to charge Charnise $1,200 of the $91,000. However, Charnise was taken aback by the notion she could use tens of thousands of dollars worth of energy.

Charnise called Dominion. She says the company's customer service representative told her she was fortunate not to be charged the entire amount.

"'Look at it this way, Miss. Jones, at least we're not holding you responsible for the full $91,000 balance,'" recounted Charnise, of what she says the representative told her.

NBC12 called Dominion. The company's team poured through records and now says the $91,000 figure was a typo. A representative from Dominion apologizes for the mistake and says Charnise will get an updated bill.

Get the latest from NBC12's Kelly Avellino on Facebook and Twitter.

Copyright 2014 WWBT NBC12. All rights reserved.

Powered by Frankly
Powered by WorldNow CNN
All content © 2018, WGGB/WSHM; Springfield, MA. (A Meredith Corporation Station) . All Rights Reserved.
For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.