Woman killed in apartment fire in Palmer, American Red Cross ass - Western Mass News - WGGB/WSHM

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Woman killed in apartment fire in Palmer, American Red Cross assists

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PALMER, MA (WSHM) -

Palmer fire officials say a woman has died in a two alarm blaze in that town Monday night.

"Unfortunately with heavy hearts we had one fatality tonight," said Palmer Fire Chief Alan Roy at a press conference following the fire.

Palmer fire officials described the Pleasant Street scene as chaotic early Monday evening as they battled a blaze that ripped through a multi-tenant building.

"We pulled up, it was just one heck of a scene. We had people jumping out of windows, again heavy flame towards the side of the building," Roy said. 

Occupants of the building were witnessed jumping from the third floor of the structure.

When CBS 3 crews arrived on scene at roughly 6 p.m., ambulances were on the move.

Firefighters had to battle the elements to perform multiple rescues and as a result, three people were transported to BayState Wing Hospital in Palmer.

"You try to sort through all the tasks, and just a lot was happening. We had people coming towards us, it was just a chaotic scene at first," Roy said. 

Various roads intersect with Pleasant Street in a busy part of town that drew plenty of concerned residents.

"We know folks that live up the street we shovel for them and that's how we saw it," said Palmer resident Jordan Keith, "Its kkind ofscary, scared for the people inside, scared for … anything happened to them its scary."

Mutual aid was provided from neighboring fire departments, but even with the amount of staff the snow got in the way.

"Hydrants weren't shoveled over in this corner, some were residual covered but it just makes it more difficult with the snow, embankments, like access to the building, to windows," Roy said. 

The State Fire Marshal was on scene investigating what sparked the deadly fire.

American Red Cross is assisting an unknown amount of residents from 1047 Pleasant Street.

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