South Hadley's Department of Public Works told the family they are looking into making improvements.
For now, the family continues to make the long trek to a park they feel they can't easily enjoy.
"She can't utilize the park at all," Christopher McDaniel said.
Funding for the crosswalk isn't available until July 1 and planning for crosswalks has been planned for a number of months.
The ramps must be designed and approved by the MassDOT.
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