New 'smart switches' helping keep power to Eversource customers - Western Mass News - WGGB/WSHM

New 'smart switches' helping keep power to Eversource customers during emergencies

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(Western Mass News photo) (Western Mass News photo)

Summer storms are far from over and more are possible later this week.

Eversource is installing some new technology to keep power flowing to your homes in case of emergency.

The company is using state-of-the-art equipment to help improve their service in communities across the region. 

Forty switches - called smart switches - have been installed throughout Western Massachusetts, including one on Middle Street in Hadley.

The switches automatically identify the location of power outages, isolate trouble spots, and then reroute power from other sources to the area affected.

These new smart switch devices have sensors and two-way communication with local Eversource centers.

This latest phase of the project will benefit more than 17,000 customers across the Pioneer Valley. 

"So the beauty of the smart switch is that when there is damage in one part of the system, before you had these re-closures - these smart switches - you would have large sections of our customer base that would be losing power," said Eversource spokesperson Priscilla Ress.

Right now, engineers are working on the next phase of these upgrades.  It's expected to reach more customers and should be installed next year.

Copyright 2015 Western Mass News (Meredith Corporation).  All rights reserved.

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