Residents sprung into action Sunday morning after a fire killed two people on Montcalm St.
"The smoke led us to this house," said Destiny Torez.
Torez and Tiana Pena were driving to work when they saw the smoke.
"It was intense. Bad, bad, smoke," said Torez.
The two called 911 and began to make their way around the house. Torez said she and another man used a ladder to try and break windows. Pena tried the front door.
"It was just too hot. Anywhere you went through the doors or windows it was too much," said Pena.
Three people were able to escape from the home.
"They came out in nothing. Literally underwear that's it," said Pena.
The Pioneer Valley Church is right across the street. Minister Sajjan Sharma invited the family in and tried to help in anyway that he could.
"We got them shoes and new clothes and toothbrushes, just the basic things to feel human again," said Sharma. "It was the only thing that could be done. It was a no brainer in that sense."
The minister said the neighborhood and community has rallied around the family.
"The focus is really them though, not so much us. It was really taking care of them, and helping them through this period," said Sharma.
"It's who I am. If i see something like that, I see everyone running outside, these people need help," said Torez.
Copyright 2015 Western Mass News (Meredith Corporation). All rights reserved.