IRS online glitch could impact tax returns - Western Mass News - WGGB/WSHM

IRS online glitch could impact tax returns

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Tax season is in full swing as millions of Americans start heading to their local accounting firms to file.

But an online glitch on the IRS' website is not making things easy.

On Wednesday, the agency announced a hardware failure forced the shutdown of several tax processing systems, including their e-file system.

They said some databases will be out of service for most of Wednesday and will last until at least Thursday.

Doug Theobald of Moriarty and Primack, a Springfield based public accounting firm, said this is not necessarily abnormal.

"With so many people now filing online, I think the IRS has their computer issues each and every year," said Theobald.  

The IRS said they are currently in the process of making repairs and are working to restore normal operations as soon as possible.

Taxpayers can continue to send electronic returns to their tax service companies. However, those agencies will have to hold on to the tax returns until the IRS system is back up and running.

The IRS said this will only impact a small percentage of people.

They estimate about 90-percent will receive refunds within three weeks.

Theobald said despite the glitch, online filing is still the best option for filing rather than the old fashioned paper way.

"You certainly will get your return process quicker by filing online. I think most of the security measures are stout that it's a safe way for taxpayers to file," explained Theobald.

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