Western Mass News investigates enticing travel scams - Western Mass News - WGGB/WSHM

Western Mass News investigates enticing travel scams

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SPRINGFIELD, MA (WGGB/WSHM) -

Travel deals that are too good to be true are catching the eyes of unsuspecting customers.  Enticing bargains for popular vacation destinations have turned out to be a scam.

Unbelievable travel deals were faxed directly to fax machines here at Western Mass News.  Chris Tannen from our promotions department gave them a call.

“I just asked her a few simple questions, but apparently I was digging a little too deep to find out information, so she hung up on me,” said Tannen.

One of the companies offered an all-inclusive deal for five days in tropical destinations for $149 per guest.

We called the company, only to be hung up on repeatedly when asking questions.  

On one of the series of phone calls, they said they didn’t have time to answer Lohmiller’s questions because they were busy helping more serious customers.

We talked to Denise Nowak from Doyle Travel in Chicopee.  She said that these types of scams are all too common and added that she has seen many customers fall for convincing scams.

“Just watch out for those buzzwords like luxury…’luxury,’ it’s not going to be luxury for $149,” said Nowak.

We tried calling on a different deal that offers all-inclusive accommodations with free airfare.  The person who took the call had quick answers to any questions.  She told Western Mass news that they do not accept credit cards, which a red flag if you book a vacation.

“Use your credit card, because at least you can dispute the charges,” said Nowak.

When we asked if the company had a website, she was told that their website wasn't for the general public.  Doyle said that a legitimate company should be able to tell you their web address.  

The company was also unwilling to answer where they were located. They eventually said North Carolina.

Doyle said that the most important tip is if you see a deal that just seems too good to be true, it usually is.

The Office of the Attorney General did not have any complaints lodged against either company.

Copyright 2016 Western Mass News (Meredith Corporation).  All rights reserved.

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