A temporary shutdown at the Registry of Motor Vehicles could mean big headaches for drivers.
The agency will close for three days next week to make system upgrades.
“It’s just a lot of people. I mean, they’re probably swamped. They got more people coming in than they have people to work. So it takes a little bit longer,” said David Christensen of Chicopee.
The Massachusetts RMV reports that they have seen an increase in online transactions ahead of next week's closure.
In the past, about 17 to 29 percent of license transactions had been conducted online. Last month, that percentage jumped to 44 percent.
The Springfield RMV saw their fair share of customers on Thursday as well.
Services will shutdown at 7 p.m. on Thursday, March 22nd, and reopen at 8 a.m. the following Monday morning.
MassDOT breaks down the shutdown as follows:
All RMV Service Centers
All AAA offices that offer RMV services
All inspections stations that conduct vehicle inspections
All dealerships that register and inspect vehicles on behalf of the RMV
The new system will be able to issue secure ‘Real IDs.’ This is a federal security measure developed after 9/11.
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