Subpoena announced over Ticketmaster’s Taylor Swift, Bruce Springsteen ticket debacle

HARTFORD, CT (WFSB) - Lawmakers announced a subpoena to Ticketmaster following its recent ticket sales debacles.

Sen. Richard Blumenthal, chair of the U.S. Senate Permanent Subcommittee on Investigations, announced the subpoena on Tuesday morning during a news conference in Hartford.

The subpoena was to Live Nation and Ticketmaster for documents related to the company’s ticket pricing, fees, and resale practices.

“We want to know more about how this policies and practices affect consumers in ways that deprive them of fair prices and fully disclosed fees and charges,” said Blumenthal.

It followed a months-long, previously-unannounced inquiry launched by the subcommittee into Live Nation’s practices.

Ticketmaster had to suspend sales for Taylor Swift’s “The Eras Tour” over the summer because of the high demand on its ticketing systems.

Molly Morgan was one of the disappointed customers.

“I couldn’t get them. Me and my mom both tried all day long, and we both really wanted to see her because we’ve seen her in the past. It was just really upsetting,” said Morgan.

A Live Nation spokesperson provided Channel 3 the below statement:

Sen. Richard Blumenthal, chair of the U.S. Senate Permanent Subcommittee on Investigations, announced the subpoena on Tuesday morning during a news conference.

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