(WGGB/WSHM) -- Customers with one area utility may experience issues reporting power outages.
Eversource reports that there are currently "issues with our automated reporting systems."
Customers are able to report outages by calling (800) 592-2000 in eastern Mass. or (877) 659-6326 in western Mass.
"We have 100s of customer service representatives available & appreciate your patience," the company said in a Facebook post.
The company noted that they are working to resolve the issue and are proactively reaching out to customers by email and phone to confirm outages.
Eversource noted that crews are working to restore power to those impacted.
Western Mass News will continue to follow this story and will have more information as it becomes available.