WEST SPRINGFIELD, MA (WGGB/WSHM) - Our Western Mass News Surprise Squad is helping a local grandmother swing into action with her grandson who suffers from epilepsy.

CHICOPEE, MA (WGGB/WSHM) --This week the Western Mass News Surprise Squad is following through on a tip for a widow who's fallen on hard times.

SPRINGFIELD, MA (WGGB/WSHM) - Lorraine Rivera lost her partner, Joel, just before Thanksgiving.

(WGGB/WSHM) -- The holidays can be extremely stressful and for Charlotte 'Chucky' Martin, a mom of five battling several health issues, it's the toughest year yet.

SPRINGFIELD, MA (WGGB/WSHM) -- One Springfield woman was recently diagnosed with scleroderma, an autoimmune disease that's compromised her breathing.

SPRINGFIELD, MA (WGGB/WHSM) - The lists go on and on for those looking to cook a special Thanksgiving dinner, so the Big Y Surprise Squad is heading to St. James Avenue in Springfield to cut c…

LUDLOW, MA (WGGB/WSHM) - This year, a Ludlow mom, Lindsey Greentree, received the unimaginable phone call every parent hopes they'll never get: her son, Jadyn Lamas, was in a car accident.

WEST SPRINGFIELD, MA (WGGB/WSHM) - There's nothing more important than family, something we're especially reminded of this time of year.

SPRINGFIELD, MA (WGGB/WSHM) - Veteran's Day is right around the corner and the Western Mass News and Big Y Surprise Squad is honoring a military couple known not just for their army service, b…

CHICOPEE, MA (WGGB/WSHM) - We're just one day away from Halloween and the Western Mass News and Big Y Surprise Squad is making those costume prices a little less scary.

WEST SPRINGFIELD, MA (WGGB/WSHM) -- For a parent, finding out your child is sick is heartbreaking and overwhelming.

AGAWAM, MA (WGGB/WSHM) -- As we know, it's hurricane season. Most recently, Hurricane Dorian tore through the Bahamas devastating the island.

WEST SPRINGFIELD, MA (WGGB/WSHM) - It's the first full week of the Big E and between the food, the drinks, rides, souvenirs, and admission costs, it can be a pricey day, so the Western Mass Ne…

AGAWAM, MA (WGGB/WSHM) - One local business is making a difference in the community, impacting their visitors without even realizing it.

SPRINGFIELD, MA (WGGB/WSHM) - Families are getting back into their day-to-day routine with the start of school, but it's not so easy for children who are currently in the hospital.