Having an issue calling us? Western Mass News can still be reached by email

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Phone generic graphic(Pexels)
Published: Aug. 12, 2026 at 7:44 PM EDT|Updated: Sep. 11, 2026 at 2:23 PM EDT

SPRINGFIELD, Mass. (WGGB/WSHM) - Western Mass News is experiencing outages through our phone provider and cannot be reached through the phone at this time.

We are working closely with our telecommunications provider to have this issue fixed as soon as we can.

In the meantime, our newsroom can be reached through our email, tips@westernmassnews.com.